Shipping and returns

Shipping

Domestic Canada Shipping.

All our items are shipped with Canada Post, Fedex or Purolator.
The shipping cost depends on the item you are ordering and your postal adress.
The shipping cost is calculated at checkout before the order is confirmed.
Orders of $60 or More – Geekmania.ca offers free shipping with Canada Post. This offer excludes backpacks and videogame consoles.
Please allow 24–48 hours for your order to be processed and shipped. After it has been shipped, please allow 5–8 days for your package to be delivered. Our shipping department is not available on Saturdays or Sundays. Otherwise, our shipping department normally processes orders within 24 hours. During holidays and other busy times of the year it may take longer to process orders.
Once the order has left our warehouse, we are not responsible for any loss or damage.
In case of loss of damage, you can contact the customer service of the courier service provider to open a claim. 
 

Returns

Items can only be returned for exchange or refund if they are in their original packaging and have no damage.
Items that are returned in opened or used condition will be subject to an evaluation from our Quality Assurance team to review their status.
It is recommended you contact us before requesting a return in case of a damaged item.
Geekmania.ca is not responsible for lost items being sent back to us. Please use an insured courier with tracking information to avoid such an occurrence.
 

Refunds

Refunds can only be made when the item is received back in our possession.
We do not offer a refund on pre-played videogames and items without their initial tags.
Geekmania.ca will not be responsible for any incurred cost to the consumer for shipping items back to us.
 

Warranty

All Items come with a 30 day warranty from the day the item was dispatched from our warehouse.
New items must be returned in new condition with all original packaging and contents.
Confirmed defective merchandise will be replaced immediately with same item shipped at cost to customer, unless there product is out-of-stock, in this case geekmania.ca will provide a full refund